Medical Director's Note

Medical Director's Note

Care for the Whole Family

        MASF is proud to offer medical care in a private-practice setting for everyone in your family from newborns to the elderly. Our offices are conveniently located at the heart of Miami Springs. Our physicians provide primary care services in obstetrics and gynecology, family medicine, psychiatry, as well as providing services in preventative medicine, aesthetic medicine, and weight loss counseling. Our physicians and staff members work collaboratively to provide compassionate, personalized care that meets your needs. At MASF our doctors are united by a common goal—to offer excellent medical care and comprehensive services to all family members—and using the latest in medical advancements work together to provide our patients with the personalized and holistic care they deserve.

 

We are located in Miami Springs, Florida, the practice serves the Miami Springs-Doral-Hialeah area. Our physicians at MASF are faculty members of NOVA and attending physicians at Mount Sinai Medical Center—one of the area’s most well known and respected medical centers. Our physicians have access and, often times, working relationships with top specialists in a variety of areas, and can help facilitate consultations or referrals as needed. We share an electronic health record system with all other full-time faculty physicians, so there is seamless communication of your medical records, history, and test results, ensuring you receive appropriate and timely care.

 

When it comes to your health, an ounce of prevention is truly worth a pound of cure.  In addition to expertise and training in treating a wide variety of illnesses, MASF physicians are strong advocates of preventative care.  We will help guide you to a lifestyle that can reduce your risk of many diseases and conditions. 

To start you on your way, we provide a full range of preventive care services, including annual physical and preventive care exams. We also:

 

  • Treat acute illnesses or symptoms, such as rashes, infections, injuries, headaches, and abdominal pain.
  • Manage chronic health issues, such as hypertension (high blood pressure), high cholesterol, and diabetes.
  • Perform pre-operative evaluations.
  • Provide pre-travel vaccination and counseling

 

Because of our close association with the specialists at MSMC, we can expedite the process of referring you to the most expert physicians in the Miami should you require specialty care. 

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Welcome to MASF Docs, LLC

The physicians of MASF Docs, LLC serve the Miami Springs-Doral-Hialeah area from their practice in Miami Springs, Florida. Together, they continue the legacy of providing outstanding service to their community since 1942. Our doctors are affiliated with Mount Sinai Hospital*, one of the area’s most well-known and respected medical centers. At MASF Docs, LLC  our doctors are united by a common goal: excellent patient care. Backed by our experienced staff, we are able to provide our patients with the personalized and holistic integrated care they deserve as well as providing service and treatment using the latest in medical advancements.

Our extensive medical experience assures you and your family the very best treatment available. MASF Docs, LLC has highly trained and seasoned physicians in Obstetrics and Gynecology, Family Medicine, and Psychiatry.

No matter where you live in Miami, our convenient location allows us to be just a short distance away. We look forward to welcoming you into our family of patients.

  • Obstetrics & Gynecology

          • General Gynecology
          • Adolescent Gynecology
          • Female Sexual Health
          • Menopausal Health
          • Family Planning Services
          • STD counseling and testing
  • Weight Loss

          • Nutritional Counseling
          • Personalized exercise regimen
          • Supervised vitamin/pharmaceutical therapy
          • Body scan imaging
          • Hypnotherapy
  • Aesthetic Medicine

          • Botox
          • Dermal Fillers
          • Skin Rejuvenation using Intense Pulsed Light (IPL)
          • Laser Hair Reduction
          • Sclerotherapy (spider vein removal)
          • Chemical Peels
          • Hair Loss Prevention
  • Family Medicine

          • Pediatrics
          • Geriatrics
          • Female Sexual Health
          • General Medicine
  • Psychiatry

          • General Psychiatry
          • Geriatric Psychiatry
  • Preventive Medicine

          • Colorectal Cancer Screening
          • Breast Cancer Screening
          • Prostate Cancer Screening
          • Osteoporosis Screening
          • Vaccinations
  • Medical Imaging

          • Ultrasound Imaging
          • Vascular Imaging
          • Echocardiogram
          • Bone Density Scan Imaging
          • Laboratory
  • Fitness and Weight Loss

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Welcome to MASF

We want to thank you for choosing us to care for your medical needs. Our office has instituted a registration policy that allows us to provide exceptional care in a more efficient manner. We strive to provide excellent care and we re-evaluate our processes and protocols on a continuous basis. We take your feedback and suggestions into account when designing or re-evaluating our protocols. We have implemented a style of practice that allows us to dedicate the time needed to each patient. We have developed a customer centric service by • Not overbooking the appointment slots • Not asking any patient to return to the office for normal lab results • Drawing blood on site even though some insurances do not pay for the service • Giving you a same day appointment, especially if you are sick • Sending e-mail messages to those who choose the internet as way to communicate normal results. • Coordinating care with specialists In order for us to continue to provide services in this manner we have streamlined the registration process. Ours is similar to industries that you are familiar with such as airlines, hotels, and car rental companies. For example, if you have ever checked into a hotel or rented a car, you are asked for a credit card, which is imprinted and later used to pay your bill. This is an advantage for both you and the hotel or rental company, since it makes checkout, faster, and more efficient. We have implemented a similar policy. You will be asked for a credit card number at the time you check in and the information will be held securely until your insurance has paid its portion and notified us of the amount of your share. At that time, any remaining balance owed by you will be charged to your credit card, and a copy of the charge will be mailed to you. We assure you that your information is safe. We are bound by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") federal law. A person who knowingly obtains or discloses individually identifiable health information in violation of HIPAA faces a fine of $50,000 and up to one-year imprisonment. The criminal penalties increase to $100,000 and up to five years imprisonment if the wrongful conduct involves false pretenses, and to $250,000 and up to ten years of imprisonment if the wrongful conduct involves the intent to sell, transfer, or use individually identifiable health information for commercial advantage, personal gain, or malicious harm. Criminal sanctions will be enforced by the Department of Justice. We take this very seriously. You will no longer have to write out and mail us checks. It will greatly decrease the number of statements that the practice has to generate and send out. The combination will benefit everybody in helping to reduce the costs of health care and allow us to continue to improve and expand the practice, which in the end benefits the community and patients we serve. This is no way will compromise your ability to dispute a charge or question your insurance company's determination of payment. Co-payments are due at the time of the visit. If you have any questions about this payment policy do not hesitate to contact us and ask to speak to the Billing/Collections Coordinator. Sincerely yours, Guillermo Santos, D.O., M.P.H. Medical Director
230 Park Street, Miami Springs, FL 33166
(305) 888-2607